Only Vets and Welfare organisations may search for Microchip numbers on the website. Simply log into your profiles to access the Search for a Microchip field.
PLEASE NOTE : Due to frequent Load shedding, this service is no longer a stable channel. Please be patient while we are investigating a stable solution.
(Weekdays 8am - 5 pm only)
backhome@backhomesupport.co.za
technicalsupport@backhomesupport.co.za
Below please find animal health related services that may be of use. Virbac is not responsible for the content and guidance offered by any third-party websites.
https://www.ipata.org/
Pet shipping experts dedicated to moving your dog, cat or other pets in a safe and humane way.
Please Note
The BackHome database is only for residents in South Africa and Namibia, so we cannot accommodate contact details for other countries, on our database.
However, our BackHome microchips are ISO 11784 and ISO 11785 compliant and can be read by scanners worldwide.
Should you relocate to a country that is not listed on the BackHome Database, we highly recommend that you register your pet on the local pet microchip database, and update your details with the local vet, as we are not linked to the International Database.